Frequently Asked Questions
“My camper is only interested in doing a particular activity, what days do they do it?”
Our camp is all about enjoying a variety of experiences. The schedule for each group changes each week. So if your camper only comes on T/Th they will still have different activities each day they come (which is why we have minimum enrollment requirements). Each group will have the opportunity to experience all the activities camp has to offer throughout the week.
We have a minimum enrollment of 5 days so that each camper can do this. If you wish your camper to attend partial weeks, we recommend that you select T/Th for a two – day week schedule (4 week minimum is required). For a 3 day per week schedule we recommend M/W/F (3 week minimum required).
“Can my child go up an age group to be with his/her school friends or sibling?”
We always recommend that your child stay with children his/her age, however friends can be together, we just recommend that the older children drop down to the younger child’s age group.
“What do the various animal group names mean?”
The animal names are purely a fun way to differentiate between groups. Rather than saying group 1, 2, 3, etc., we give them an animal name to make it easier to remember. There is no difference in these groups and all groups will do the same things, just at different times throughout the week.
“How do I get my child in the same group as his/her friend?”
Early registration is the key to grouping friends together. The sooner you group two friends together, the better your chances. We have a limit to the number of campers that can be in a group, based upon ACA requirements. Each group at camp has an animal name (for example: Rhinos, Rabbits, and Bears…OH MY). Select a group then tell your friends to join that group. There are no guarantees of availability so early registration increases your chances of getting a friend together with your child.
“What is the refund or schedule change policy?”
In order to reserve dates, parents are made aware that they will pay a non-refundable deposit. Tuition refunds may be made prior to June 1st (less the $200 deposit withheld). While we are aware that plans may change for families, we must plan our summer operations and expenses based upon the contract parents make upon registering, it is for this reason that we do not offer refunds of any sort after June 1st. If your child is having difficulties at camp, please see a Director immediately so that we can assist in helping your child succeed at camp. Schedule changes may be made two weeks in advance of the proposed date change; however we cannot guarantee that dates you may wish to switch to are available. There is a nominal $25 schedule change fee applied if a schedule change is able to be made.
“Can I get a copy of my camper’s schedule? “
You are always welcome to ask any of our staff to see the schedule for the week. Our weekly schedule is not finalized until the Friday beforehand so that we can accommodate for our most up-to-date enrollment and staffing needs. However, factors beyond our control, like wind and rain, may still impact each group’s schedule.
“What if my camper gets sick and cannot make it that day? “
We appreciate that you have invested in our program. Illness isn’t something anyone can plan for. Unfortunately, we are currently unable to offer makeup days at this time, as we plan and staff according to our enrollment. If your child has a serious long term illness or disability that will prevent participation, please notify our office and speak to a Director.
“Can I join my child for a portion of the day? “
We have the best parents in the world. They are caring, fun, and want what is best for their child. Just like the silly old rabbit on the Trix cereal commercial, “Sorry Parents, Camp is for kids”. Children participate best when they experience the wonders of camp, on their own. Unfortunately, for your child’s safety and the safety of all of our campers, we cannot have parents join their camper for the day. Rest assured, if your child is having separation difficulties and we are not able to rectify the situation, we will call home.
“How do I change my child’s group? “
All group changes must be submitted in writing and require a 2 week notice. All changes are subject to availability and incur a $25 change fee. No changes are guaranteed until you receive confirmation from Camp James and you will not be charged if the change is not possible.
“Can my child go up or down an age group to be with his/her school friends? “
We always recommend that your child stay with children his/her age, however friends can be together, we just recommend that the older children drop down to the younger child’s age group. Children can only go up or down one year in a particular age group.